Charge Back

[Anna Halakova]

I have an on line small business selling bicycle parts. I have received an order that was over $5,000 therefore I called merchant card services to cancel the transaction as I did not want to do business with this person believing that this credit card might have been stolen as I have never received such a high order before. The merchant card processor said that they will hold the credit just in case this transaction will be desputed. This money was never deposited to my checking account. Then few weeks later when I got my statement from my checking account all of this money was taken out by the credit card merchant bank in a form of a charge back. When I called them and told them that this money were held by them and never deposited into my account they said that it is too bad and that there is nothing that they can do about it.
How can I get my money back from the merchant credit card processor who took my money that were never deposited to my checking account?

[vwine]

Submit a credit card transaction for the 5000.00 as you would normally do. This ought to make it a wash.